Care and Maintenance

We would like to thank you for choosing Screen Logic to help you create your outdoor living project. We offer a one (1) year warranty on installation, in addition to the manufacturer’s product warranty. Please do not hesitate to contact us if your screens require adjustment during this time period. Should you require assistance outside of our installation warranty, our standard service call rates will apply. One of the great things about a retractable system is that they require minimal maintenance. As the screens are retracted when not in use, they stay in their housing during wet and cold months. As a general rule they should be cleaned once or twice a season to eliminate any small dust particles in the mesh.

Motorized Roll Down Systems

Wind can affect the operation of your screens. Under normal wind conditions (less than 25 mph) screens will work normally.
In excessive wind loads or gusts do NOT operate your screens. If they are up, which we highly recommend, then leave them up. If they are down, then leave them down.
For clear vinyl units, they should not be operated in temperatures below 40 degrees, and in extended cold periods should remain in the raised position or left down until the temperature warms to 40 degrees or warmer.
Some screen puckering or creasing is normal. Although we endeavor to minimize this potential through adjustments to attempt to resolve any issues that may occur.
Retractable screens are intended to provide reasonable insect control and solar shading- not the retention and/or security of objects, animals or persons.

Screens should be retracted when not in use. This helps maintain the longevity of your screen and keeps them clean.
Do not allow dirt or debris to build up on the tracks. Remove dust from grooves using a brush, cloth, or vacuum as necessary.
Periodically clean and lubricate tracks with a dry silicone spray (greaseless).
Do not operate your screen if obstructions are present to impede its use.
Do not operate your screens if covered by snow/ice or debris. Brush off all obstructions before use.
If your power screens do not work but your remote has a red light that works, ensure that the ground fault interrupter on our outdoor plugs has not been activated.
Remote controls have a limited battery life. Replace the battery if the light does not come on when the buttons are pressed.

Mesh can be damaged by sharp objects and abrasive rubbing. You should ensure potential obstacles are removed.
Depending on your screen choice, a seam may be required do to limitations of manufacturing of the mesh. We attempt to position seams to minimize the impact on your view.
Clean mesh fabric (except vinyl which should use a special cleaner) with water, mild detergent and a soft brush and rinse gently. Do not use harsh chemicals or a pressure washer.
Allow your mesh to dry out before retracting it into the housing.

Although screens systems are very durable accidents can happen. The mesh can be replaced and most of the parts can be repaired or replaced. Give us a call and we can schedule an appointment to assess the repairs and bring your system back to where you were.

If you have a Clear Vinyl System cleaning and polishing is required to keep it looking new.

- Gently rinse the surface to remove traces of dirt and dust.
- To clean and polish use IMAR Countryview Cleaner or a mild soap such as Dawn.
- Dilute the soap in fresh water and wash the transparent surface using a soft cloth.
- Rinse thoroughly with chamois.
- Spray a small quantity of IMAR CV Protectant Polish and rub in a circular motion with a soft cloth.
- Let dry before wiping off.
- Clean and polish every 2-3 months.

Manual Horizontal Screen Systems

The periodic use of a dry silicone is necessary to keep your screens operating smoothly. Apply this to the mesh slot in the track (top and bottom) to ensure the screens move freely. If your screen is equipped with a brake do not spray that surface with dry silicone.
Allow the spring tension to retract the screen. Do not force or push the screen back.
Wind load may affect screen operation. The screen systems should not be operated in winds in excess of 20 miles an hour.